Privacy Policy

BETOFF SERVICE PRIVACY POLICY

Last updated: 01.01.2026

This Privacy Policy (“Policy”) explains the procedure for collecting, processing, storing and protecting the personal data of users of the BETOFF online service (“Service”).

By using the Service, you confirm that you have read this Policy and agree to its terms. If you do not agree with this Policy, please stop using the Service.

In this Policy:

• “Administration”, “we”, “us” — the person(s) that own and/or operate the BETOFF Service;
• “User”, “you” — any natural person who accesses or uses the Service.

1. Purpose and status of the Service

1.1. BETOFF is a free online service intended exclusively for:

• recording the date and time of the last gambling episode;
• tracking periods without gambling activity;
• maintaining personal statistics;
• generating a public progress card (at the User’s discretion).

1.2. The Service is not a medical, psychological or psychiatric institution, a counselling or therapeutic platform, a financial or commercial organisation.

1.3. All information in the Service is of an informative and supportive nature and does not replace professional advice from qualified specialists.

2. Data we may collect

2.1. Data voluntarily provided by the User:

• name or nickname;
• email address (for registration and sign-in);
• date of the last gambling episode;
• profile visibility / publicity settings;
• information manually entered in the personal progress card.

2.2. Technical data collected automatically:

• IP address;
• browser and device information;
• interface language;
• access time and activity within the Service.

2.3. Analytical data (via cookies), including:

• page visit statistics;
• technical performance indicators of the Service;
• anonymised interaction data.

We do not collect financial, medical or biometric data.

3. Use of cookies and analytics

3.1. The Service may use:

• technical cookies (for authentication and session operation);
• functional cookies (language and preference storage);
• analytical cookies (service improvement and stability optimisation).

3.2. Analytics is used solely for:

• improving service stability;
• detecting technical issues;
• understanding how the Service is used.

3.3. Cookies are not used for advertising or commercial targeting.

3.4. The User may restrict or disable cookies in the browser settings. In such cases, some Service functions may operate incorrectly.

4. Purposes of personal data processing

We process personal data exclusively for the purposes of:

• ensuring the operation of the Service functionality;
• account registration and authentication;
• maintaining progress statistics;
• generating a public progress card (if enabled by the User);
• technical support;
• security and abuse prevention.

Data is not used for commercial benefit.

5. Data storage and location

5.1. User data is stored on hosting infrastructure located within the European Union.

5.2. Storage and processing are carried out in accordance with EU personal data protection law (GDPR) and applicable local legislation.

5.3. Retention period:

• data is stored while the account remains active;
• after account deletion, data is removed within a reasonable period, except where retention is required by law or security obligations.

6. Third-party access and data transfer

6.1. The Administration does not sell, transfer or provide personal data to third parties, except where:

• explicitly required by law or court decision;
• necessary to prevent fraud or technical abuse;
• involves technical processing services (hosting, analytics) operating under GDPR-compliant agreements.

6.2. Third parties are not permitted to use data for their own purposes.

7. Public progress card

7.1. The public progress card is activated only at the User’s discretion.

7.2. The User independently determines:

• the displayed name or nickname;
• whether information is visible publicly;
• who receives the link or card ID.

7.3. The User is solely responsible for sharing the link or card ID.

7.4. The Administration cannot control how third parties may further use the disclosed information.

8. Data protection and security

We apply organisational and technical security measures, including:

• encrypted connection (HTTPS);
• access control mechanisms;
• restricted staff access;
• regular security-related technical procedures.

However, the User acknowledges that no online system can guarantee absolute data security.

9. User rights regarding personal data

The User has the right to:

• access their personal data;
• correct or update it;
• request restriction of processing;
• delete their account and associated data;
• withdraw consent to personal data processing;
• submit a complaint to a data protection authority.

The User may exercise these rights using the contact details provided on the Service website.

10. Account and data deletion

10.1. The User may:

• stop using the Service at any time;
• submit a request to delete their account and personal data.

10.2. After deletion:

• account data and progress statistics are removed;
• some technical logs may be temporarily retained for security reasons.

11. Changes to this Policy

11.1. The Administration may update this Policy from time to time.

11.2. The new version takes effect from the date of publication on the Service, unless stated otherwise.

11.3. Continued use of the Service constitutes acceptance of the updated Policy.

12. Contact details

For questions regarding personal data protection, the User may contact us via email:

support@betoff.org

13. Final provisions

If any provision of this Policy is found invalid, this does not affect the validity of the remaining provisions.

This Policy forms an integral part of the Terms of Use of the Service.